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Airport Services
Fast-Track Arrival / Departure Services

Required Documents

Processing Time & Fees

How to Apply

Fast-Track Arrival / Departure Services — Overview
Our airport fast-track service lets travelers clear immigration and customs ahead of the queue—no long waiting lines.
Fast-Track Arrival Service

Airport Arrival Reception & Assistance

Our staff will wait for you in the arrival area (where permitted) holding a sign with your full name and provide assistance.

Immigration Procedures

Our staff will assist you through passport stamping, immigration clearance, customs inspection and security screening—so you avoid long queues.

Luggage Assistance

Our staff will collect your baggage at the baggage reclaim area and transport it to your vehicle.

Fast-Track Departure Service

Airport Arrival Reception & Assistance

Our staff will meet you at the designated point holding a sign with your full name.

*Note: Meeting point may vary by airport.

Luggage Assistance

Our staff will help you transport your baggage from your vehicle to the check-in counter.

Check-in Assistance

Our staff will help you complete check-in procedures at the counter—no long queues.

Passport Check & Customs Clearance Assistance

Our staff will assist you through passport control and customs clearance—no long queues.

How to Apply
Step 1
Fill in the service application form on our website.
Step 2
Confirm all details and complete the payment through our payment gateway.
Step 3
You will receive a payment confirmation email.
Step 4
Our staff will contact you and provide further assistance.
How to find our fast-track team at the airport
On Arrival

When you arrive at the Vietnamese airport, our staff will be waiting in the arrival area (where permitted). You will see your full name on the welcome sign held by our staff. We recommend staying in touch with our staff via messaging apps such as WhatsApp, Line or WeChat.

On Departure

When you arrive at the departure area, our staff will be waiting for you at the designated point. You will see your full name on the sign held by our staff. We recommend staying in touch with our staff via messaging apps such as WhatsApp, Line or WeChat.

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