The refusal rate for Vietnam e-visas is actually quite low, but some people still run into it. Understand the common reasons and avoid them in advance.
1. 1. The photo does not meet the requirements
A blurry photo, a background that is not pure white, wearing glasses, showing teeth, or insufficient resolution are the most common reasons for refusal.
2. 2. There is a problem with the passport scan
Glare on the scan, incomplete corners, or a passport valid for less than 6 months.
3. 3. Personal information was entered incorrectly
A name spelling that does not match the passport, a wrong date of birth, or the wrong gender selected.
4. 4. A previous adverse record in Vietnam
Previous overstays in Vietnam or deportation for unauthorized work can lead to a refusal.
• First, read the reason given in the refusal letter.
• Correct your documents and you can reapply.
• Government fees are non-refundable, but the service fee we charge is fully refunded.
1. Take the photo strictly to the requirements: white background, 4×6 cm, no glasses, ears visible.
2. Scan your passport clearly, with no glare.
3. Make sure the information matches your passport exactly—not a single letter may be wrong.
4. Let us handle it for you; before submission, we will review your documents once on your behalf.
Worried about a refusal? Add our WeChat customer service, and we will check your documents before you submit.