FAQ

Q: What's the difference between e-Visa and VOA?

A: e-Visa is a PDF sent to your email — print & enter. VOA is a physical visa couriered to your door. e-Visa is more convenient; VOA suits those who prefer paper documents.

Q: How long does Vietnam visa processing take?

A: Normally 4-5 working days. Urgent options: 4-8 hour visa (+$150), 3 working days (+$20), 2 working days (+$40), 1 working day (+$60), plus weekend/holiday visa (+$180, e-Visa only).

Q: What documents are required?

A: e-Visa: passport bio page photo + digital ID photo. VOA: original passport + two ID photos.

Q: Which entry ports accept e-Visa?

A: Vietnam e-Visa is valid at all international entry ports, including airports, land borders and seaports.

Q: What if something goes wrong with my visa?

A: Our support team is available 24/7 via WeChat or phone. If your visa is rejected or any issue arises, we'll help resolve it.

Q: Can I apply for a Vietnam visa myself?

A: Yes, you can apply on the official Vietnam Immigration website, but the form is all in English with complex fields, and mistakes often lead to rejection. We guide you in your language and pre-check your materials to avoid errors.